Simple tasks may be easier to perform through electronic government access. The key functions identified by the NITB are:. G2B provides access to relevant forms needed to comply. Mary Maureen Brown.  For a full list of state agencies with Twitter feeds, visit NIC. By managing their "customer" (citizen) relationship, the business (government) can provide the needed products and services fulfill the needs of the customer (citizen). The project is aimed to increase the convenience and efficiency of the activity of state agencies, simplify interactions between population, businesses, and government agencies, contribute to creating new citizen-official relations framework and ensure transparency and free flow of information.  As of 2017, ministries, institutions and local governments of Indonesia used to run separate e-government systems, which is now integrated into a centrally based system. E-governance is the network that includes government, public, and business organizations. Likewise, it provides safe and secure inter-relationship between domestic or foreign government. The previous concern about developments in E-government concerning technology are due to the limited use of online platforms for political reasons by citizens in local political participations. In 2017 Iran introduced phase one of e-government including E-Tax, E-Customs, E-Visa, E-Government Portal, and a mobile application to modernize Iran's government services..  , In 2016 the Ministry of Justice of Armenia developed Legal Drafts' Database. The software procurement process for something like this would normally have taken months, but in this case, it took less than three months. , The primary delivery models of e-government are classified depending on who benefits.  E-government promotes and improves broad stakeholders contribution to national and community development, as well as deepen the governance process. , The goal defined in the Digital Government Strategy is to reach the total digitization of services by the end of 2022. , In 2002, Iran published a detailed report named TAKFA (Barnameye Tose-e va Karborde Fanavaie Etela’at) in which it was predicted that most of the government bodies would try to virtualize their services as soon as possible. The ICT stands for Information and Communication Technology in the government department. Certain major characteristics are defining of certain types; others are historically associated with certain types of government. Although Internet-based governmental programs have been criticized for lack of reliable privacy policies, studies have shown that people value prosecution of offenders over personal confidentiality. E-government allows these tasks to be performed efficiently with more convenience to individuals. , The "E-Government" framework was established in accordance with the "National Strategy on Information-Communication Technologies in the Development of the Republic of Azerbaijan (2003-2012)" and implemented in the framework of the "E-Azerbaijan" Program.  In 2017, the government has also undertaken programs for digitization of SMEs and the informal sector. , On the Federal Law "On providing state and municipal services" (2010), the strategy on development of Information Society in the Russian Federation, approved by the President (2008), the Federal target programme "Electronic Russia" (2002 – 2010 years), approved by the Government (2002), the State Programme "Information Society" (2010), the Procedure on development and approval of administrative regulations execution of public functions (public services), approved by the Government (2005), the concept of administrative reform in the Russian Federation in 2006 - 2010 respectively, approved by the Government (2005), on other orders, resolutions and acts in the Russian Federation was created electronic government (or e-government). It is worth mentioning that the Electronic Signature is used in several other services when a user wants to submit an application or receive information. 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